MindLoops - Educational Platform

1. Our Commitment to Your Privacy

This Privacy Policy outlines how MindLoops collects, uses, maintains and discloses your data and how MindLoops protects your personal data.

2. Your Consent is Important

When you register as a customer, you may need to provide personal data to MindLoops. When you upgrade your account, you are required to provide your credit/debit card details. By doing so, you agree to our use of your data in accordance with this Privacy Policy.

In this context, the terms 'you' or 'your' in this Privacy Policy refer to any individual whose personal data has been provided to MindLoops. You have the option at any time not to provide personal data/sensitive personal data or to withdraw your consent for MindLoops to process such data.

However, failure to provide personal data/sensitive personal data or withdrawal of your consent may result in MindLoops being unable to provide our products and services to you effectively and continuously.

3. What Types of Personal Data Do We Collect?

Personal data refers to any information that relates directly or indirectly to an identifiable individual from that information or other information in MindLoops' possession including any sensitive personal data and views about that individual. The types of data we collect include name, address, other contact information, age, credit/debit card details for payment purposes, and billing address but are not limited to these.

4. How Do We Collect Your Data?

We obtain your personal data through various means, such as:

When you register as a MindLoops customer
When you upgrade membership to a premium level
When you contact the System Administrator through feedback forms, email, phone calls, or conversations with our staff
When you participate in user surveys
When we obtain data from third parties
From publicly available sources

5. Purpose of Processing Your Data?

We may process your data for the following purposes:

To assess your registration with MindLoops
To customize content according to your role
To manage and maintain your account and facilities
To respond to your inquiries and complaints and resolve disputes
For internal functions such as evaluating the effectiveness of marketing, market research, statistical analysis and modeling, reporting, audit, and risk management and to prevent fraud

6. Marketing Communications

From time to time, you may receive marketing communications from us about products and services that may interest you. If you no longer wish to receive these marketing communications, please notify us to withdraw your consent and we will stop sending such communications.

You have the option to withdraw your consent to receive marketing or promotional communication materials. You can contact us using the contact information provided in our services.

Please note that after we receive confirmation that you wish to withdraw consent, it may take up to seven (7) business days for your request to be updated in our system.

Although you choose not to receive marketing or promotional materials, MindLoops may still contact you for other purposes related to your account, facilities, or services you subscribe to.

7. To Whom Do We Disclose Your Personal Data?

Your personal data will be kept confidential. However, to ensure effective and continuous delivery of products and services and to comply with legal and regulatory requirements, we may need to disclose your data to:

Parties authorized by you
Law enforcement, regulatory and government agencies as permitted or required by law, or as directed by courts or to meet regulatory authority requirements

8. How Do We Protect Your Data?

The security of your personal data is our priority. MindLoops takes all necessary physical, technical and organizational steps to ensure the security and confidentiality of your data. If we disclose your data to authorized agents or service providers, we will ensure they protect such data appropriately.

9. Period of Personal Data Retention?

We will only retain your data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, and internal requirements. After that, we will permanently destroy or delete your data.

10. How to Contact Us About Privacy Issues?

If you have any questions, comments, concerns or feedback related to this Privacy Policy or other privacy issues, please email: [email protected] [email protected]

11. Changes to Privacy Notice

We reserve the right to update this privacy notice at any time we deem necessary. Any changes will take effect immediately after they are uploaded and published on the MindLoops portal. Your continued use of MindLoops products is considered your acceptance of the updated privacy policy. You are responsible for regularly reviewing this privacy policy for any updates or amendments.